Privacy POLICY

1. GENERAL

This privacy statement applies to Optra Solutions (hereinafter referred to as  “we”, “us”):

You can always contact us by sending an email to info@optrasolutions.be

We, Optra Solutions are aware that privacy is of great importance to its temporary workers, employees, job applicants, customers, suppliers and other visitors to the website. For this reason, we explain the processing of your personal data in more detail in this privacy statement and we confirm that we will always handle and secure it with the utmost care.

2. PERSONAL DATA

Optra Solutions processes your personal data because you provide it to us yourself to use our services. For example, we will obtain personal data via our websites, at our events and during job applications. Depending on the nature of your question or your activities, we process, among other things, the following personal data:

Categories of personal data Legal basis Proposed retention period

Recruitment & Selection

Categories of personal data

· General information from the CV

· Identification data

· Education and training

· Profession and position

· Results of tests and/or assessments

Legal basis

· Permission 

· Legal obligation

· Contractual agreement

· Legitimate interest

Foreseen retention period; 3 years after the last Recruitment & Selection process 

3. USE OF PERSONAL DATA

We use the personal data described above for the following purposes:

· Offering employment, vacancies, assignments, training opportunities, career advice and other services;

· Assess the suitability of applicants for a particular position or assignment;

· Introducing and connecting applicants to potential employers and clients of Optra Solutions;

· Communicating about available vacancies;

· Managing relationships with customers;

· Processing personal data to comply with legal obligations;

· All activities to support and promote the continuity and sales of Optra Solutions;

· Sending advertisements and e-mail messages in the context of direct marketing. You can always choose not to receive further marketing messages in the future.

The processing of your personal data in the context of the above purposes is permitted by the General Data Protection Regulation for the following reasons:

· The processing may be necessary to comply with a legal obligation that rests on Optra Solutions;

· The processing may be necessary for the performance of an agreement between you and Optra Solutions (e.g. employment contract);

4. DURATION FOR WHICH DATA IS KEPT

Optra Solutions retains your personal data for as long as necessary for the purpose for which we use your data. 

You can always choose to unsubscribe from this data repository by sending an email to info@optrasolutions.be

5. SHARING OF PERSONAL DATA WITH THIRD PARTIES?

Optra Solutions does not provide your personal data to third parties, except if and insofar as:

· Optra Solutions is entitled and/or required to do so by law, or is requested by a government agency or law enforcement authority;

· This is necessary in the opinion of Optra Solutions to protect its rights and/or property, or to prevent a crime and/or to protect the security of the state or the safety of its employees.

In order to provide you with the best services and/or opportunities, it is sometimes required to provide your personal data to a processor to perform certain tasks on our behalf. These processors will only have access to the personal data they need to perform their tasks. Furthermore, the processor may not use this data for any other purpose than for which this data was obtained. 

6. COOKIES

Cookies are used on our website in accordance with our cookie policy.

7. LIABILITY

Optra Solutions cannot be held liable in any way for any direct or indirect damage resulting from the use of our website, our services and/or the processing of your personal data. You indemnify us in full and hold us harmless against all damages, costs, expenses and losses that may result from this. Our liability will never amount to more than what is paid out by our insurance.

8. WHAT ARE YOUR RIGHTS?

a) Right of access and inspection

You have the right to take note of your personal data at any time, as well as of the use that we make of your personal data.

b) Right on correction, removal and reduction

You are free to decide whether or not to communicate your personal data to us. In addition, you always have the right to request us to correct, supplement or delete your personal data. You cannot object to the processing of personal data that we are required to keep and process on the basis of the law. You may also request that the processing of your personal data be restricted.

c) Right to object

You have the right to object to the processing of your personal information due to serious and legitimate reasons.

d) Right of data transfer

You have the right to receive or transfer your personal data held by us in structured, common and machine-readable form.

e) Right to withdrawal of the consent

As far as the processing is based on your prior consent, you have the right to withdraw that permission. This should be done written through letter or email.

f) Automatic decisions and profiling

The processing of your personal data does not include profiling and you will not be subjected to automated decisions by us.

g) Exercise your rights

You can exercise your rights by contacting us by email via the email address info@optrasolutions.eu.

h) Complaints

You also have the right to submit a complaint to the Data Protection Authority (Drukpersstraat 35, 1000 Brussels).

9. HOW WE PROTECT PERSONAL DATA

Optra Solutions takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of abuse, please contact us via info@optrasolutions.eu.